Effective date: 15th September 2025

KIIF Limited (“KIIF”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website https://kiif.co.uk, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

• Company name: KIIF Limited
• Address:1 London Road, Alderley edge, Cheshire SK9 7JU
• Website: https://kiif.co.uk
• Contact email: david@kiif.co.uk
• Contact phone: ‭07824 730587‬

2. What Personal Data We Collect

We may collect and process the following personal data about you:
• Contact details: Name, email address, phone number, and address
• Enquiry details: Information you provide when contacting us or requesting services
• Project details: Information about your building or renovation requirements
• Website usage data: IP address, browser type, and browsing activity (via cookies)
• Payment details: Where necessary for invoicing and payments (handled securely)

We do not collect special category data unless required for a specific, agreed purpose.

3. How We Use Your Data

We use your personal data to:
• Respond to enquiries and provide services
• Manage customer relationships and projects
• Process invoices and payments
• Improve our website and services
• Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:
• Contract: To fulfil a service you have requested
• Consent: Where you have opted in to receive marketing
• Legal obligation: To meet regulatory or tax requirements
• Legitimate interests: To run and develop our business

5. Sharing Your Data

We will never sell your personal data. We may share your data with:
• Service providers (e.g., accountants, IT support)
• Contractors or suppliers involved in your project (with your consent)
• Regulatory bodies if required by law

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. International Transfers

We do not routinely transfer your data outside the UK. If this becomes necessary, we will ensure appropriate safeguards are in place.

7. Data Retention

We will keep your data only for as long as necessary:
• Enquiry data: Up to 12 months
• Customer and project data: Up to 7 years (for tax and legal purposes)
• Website analytics data: Up to 26 months

8. Your Rights

You have the following rights under UK data protection law:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing or request restrictions
• Withdraw consent for marketing
• Request a copy of your data in a portable format

To exercise your rights, contact us at [Insert email address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

9. Cookies

Our website uses cookies to improve your browsing experience.
• Necessary cookies: Required for website functionality
• Analytics cookies: Help us understand site usage
You can manage your cookie preferences via your browser settings.

10. Security

We take appropriate technical and organisational measures to protect your data against loss, theft, or unauthorised access.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this privacy policy or how we handle your data, contact us:
Email: david@kiif.co.uk
Address: KIIF Limited, 1 London Road, Alderley edge, Cheshire SK9 7JU